Sunk Cost Fallacy: Escalation of Commitment Explained

Escalation of commitment was first described by Barry M. Staw in his 1976 paper, “Knee deep in the big muddy: A study of escalating commitment to a chosen course of action”. More recently the term sunk cost fallacy has been used to describe the phenomenon where people justify increased investment in a decision, based on

Affect Heuristic: Emotions & Decision-Making

The affect heuristic is a heuristic in which current affect influences decisions. Simply put, it is a “rule of thumb” instead of a deliberative decision. It is one of the ways in which human beings show bias in making a decision, which may cause them to take action that is contrary to logic or self-interest.

Contagion Heuristic: Psychology of Avoidance Behavior

The contagion heuristic is a psychological heuristic leading people to avoid contact with people or objects viewed as “contaminated” by previous contact with someone or something viewed as bad—or, less often, to seek contact with objects that have been in contact with people or things considered good. For example, we tend to view food that

Effort Heuristic: Cognitive Bias & Examples

In psychology, an effort heuristic is a rule of thumb in which the value of an object is assigned based on the amount of perceived effort that went into producing the object. An example of this would be the comparison of $100 earned, and $100 found. If someone finds $100 they might go spend it

Familiarity Heuristic: Psychology & Cognitive Bias

In psychology, a mental heuristic is a rule of thumb in which current behavior is judged to be correct based on how similar it is to past behavior and its outcomes. Individuals assume that the circumstances underlying the past behavior still hold true for the present situation and that the past behavior thus can be

Peak-End Rule: Memory Bias & Customer Experience

According to the peak-end rule, we judge our past experiences almost entirely on how they were at their peak (pleasant or unpleasant) and how they ended. Other information is not lost, but it is not used. This includes net pleasantness or unpleasantness and how long the experience lasted. In one experiment, one group of people

Recognition Heuristic: Decision-Making Psychology

The recognition heuristic has been used as a model in the psychology of judgment and decision making and as a heuristic in artificial intelligence. It states: “ If one of two objects is recognized and the other is not, then infer that the recognized object has the higher value with respect to the criterion. ”

Scarcity Heuristic: Boost Value with Limited Availability

In human psychology, the scarcity heuristic is a mental heuristic in which the mind values something based on how easily it may lose it, especially to competitors. For example, take a group of boys playing marbles. Each player has at least one of every color marble except blue. Only one boy has a blue marble.

Similarity Heuristic: Definition, Examples & How It Works

The similarity heuristic is a lesser-known psychological heuristic pertaining to how people make judgments based on similarity. More specifically, the similarity heuristic is used to account for how people make judgments based on the similarity between current situations and other situations or prototypes of those situations. At its most basic level, the similarity heuristic is

Simulation Heuristic: Likelihood, Regret & Mental Simulation

The simulation heuristic is a psychological heuristic, or simplified mental strategy, according to which people determine the likelihood of an event based on how easy it is to picture the event mentally. Partially as a result, people regret more missing outcomes that had been easier to imagine, such as “near misses” instead of when accomplishment

Take-the-Best Heuristic: Fast Decision Making

According to the take-the-best heuristic, when making a judgment based on multiple criteria, the criteria are tried one at a time according to their cue validity, and a decision is made based on the first criterion which discriminates between the alternatives. Gerd Gigerenzer and Daniel Goldstein discovered that the heuristic did surprisingly well at making

Creative Thinking: Definition, Skills & Examples

Creativity refers to the phenomenon whereby a person creates something new (a product, a solution, a work of art etc.) that has some kind of value. What counts as “new” may be in reference to the individual creator, or to the society or domain within which the novelty occurs. What counts as “valuable” is similarly

Conceptual Blending: Cognitive Theory & Examples

Conceptual Blending (aka Conceptual Integration) is a general theory of cognition. According to this theory, elements and vital relations from diverse scenarios are “blended” in a subconscious process known as Conceptual Blending, which is assumed to be ubiquitous to everyday thought and language. Insights obtained from these blends constitute the products of creative thinking, though

Counterfactual Thinking: Psychology of “What If?

Counterfactual thinking is a term of psychology that describes the tendency people have to imagine alternatives to reality. Humans are predisposed to think about how things could have turned out differently if only…, and also to imagine what if?   Overview A person may imagine how an outcome could have turned out differently, and they

Creativity: Incubation Stage in Problem Solving

Incubation is one of the 4 proposed stages of creativity: preparation, incubation, illumination, and verification. Incubation is defined as a process of unconscious recombination of thought elements that were stimulated through conscious work at one point in time, resulting in novel ideas at some later point in time. The experience of leaving a problem for

Divergent vs Convergent Thinking: Problem-Solving Methods

Divergent thinking is a thought process or method used to generate creative ideas by exploring many possible solutions. It is often used in conjunction with convergent thinking, which follows a particular set of logical steps to arrive at one solution, which in some cases is a “correct” solution. Divergent thinking typically occurs in a spontaneous

Ellis Paul Torrance: Creativity Tests and Research

Ellis Paul Torrance (October 8, 1915 – July 12, 2003) was an American psychologist from Milledgeville, Georgia. After completing his undergraduate degree at Mercer University, he went on to complete a Master’s degree at the University of Minnesota, and then a doctorate from the University of Michigan. His teaching career spanned from 1957 to 1984

Creativity Techniques: Innovation & Idea Generation

Creativity techniques are methods that encourage creative actions, whether in the arts or sciences. They focus on a variety of aspects of creativity, including techniques for idea generation and divergent thinking, methods of re-framing problems, changes in the affective environment and so on. They can be used as part of problem solving, artistic expression, or

Improvisation Techniques: Acting, Music & Creativity

Improvisation is the practice of acting, singing, talking and reacting, of making and creating, in the moment and in response to the stimulus of one’s immediate environment and inner feelings. This can result in the invention of new thought patterns, new practices, new structures or symbols, and/or new ways to act. This invention cycle occurs

Motivation and Emotion: Psychology Explained

Motivation Motivation is the driving force by which humans achieve their goals. Motivation is said to be intrinsic or extrinsic. The term is generally used for humans but it can also be used to describe the causes for animal behavior as well. This article refers to human motivation. According to various theories, motivation may be

Emotion Classification: Methods & Theories

The means by which we distinguish one emotion from another is a hotly contested issue in emotion research and affective science. This page summarises some of the major theories.   Basic and Complex Emotions Many theorists define some emotions as basic where others are complex. Basic emotions are claimed to be biologically fixed, innate and

Affect Infusion Model: How Mood Impacts Judgments

The Affect Infusion Model (AIM) is a theoretical model in the field of human psychology. Developed by Joseph Forgas in the early 1990s, it attempts to explain how mood affects one’s ability to process information. A key assertion of the AIM is that the effects of mood tend to be exacerbated in complex situations that

Somatic Marker Hypothesis: Emotion & Decision-Making

The somatic-marker hypothesis (SMH) proposes a mechanism by which emotional processes can guide (or bias) behavior, particularly decision-making. This hypothesis has been formulated by Antonio Damasio.   Hypothesis   Somatic markers are probably stored in the ventromedial prefrontal cortex; pictured.   When we make decisions, we must assess the incentive value of the choices available

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